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    Hotel Sheraton Charlotte Airport (Charlotte, USA)

    Hotel Sheraton Charlotte Airport (Charlotte, USA)

    About Sheraton Charlotte Airport

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.5
    trivago Rating Index® based on 5332  reviews from:
    • Hotels.com(8.8/10)
    • LocationVery good  8.3 / 10
    • RoomsGood  7.7 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    Unique swimming pool

    One of the unique selling points of this property is the large swimming pool. It is half indoors and half outdoors and therefore can be enjoyed whatever the weather. There is also plentiful seating dotted around the pool for non-swimmers.

    positive:

    Comfortable rooms

    The guestrooms here are spacious, well-decorated and have all the amenities you would expect from a Sheraton hotel. The beds are comfortable and the linens used are a good quality.

    positive:

    Close to the airport

    If you are looking for somewhere to stay near the airport then the Sheraton offers an ideal location. There is a shuttle bus that can take you backwards and forwards to the airport should you need it. There is free parking available for those arriving by car.


    Negative Reviews

    negative:

    The bar lacks customer service

    Guests have been very frustrated with the bar staff in the hotel and there have been a number of reports stating they were downright rude. The opening hours are also quite short for the bar here so if you arrive on a late flight you’ll struggle to get a drink and the bar is also closed at lunchtime.

    negative:

    Pricey drinks

    If you plan to stay here you may wish to take a small mortgage out in order to afford the drinks prices, the wines in particular are very expensive. The meals at the restaurant are also on the pricey side.

    negative:

    Enforce the pool rules

    There are signs fitted around the swimming pool which clearly state the rules of use. However these are continually flouted, for example no eating, and this ruins the experience for others. Guests feel that the management should be ensuring these rules are followed.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Outdoor swimming pool
    13. Indoor swimming pool
    14. Conference rooms
    15. Non-smoking rooms
    16. PC with internet
    17. Restaurant
    18. 24-hour reception
    19. Snack bar
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. Spa
    24. WiFi in public areas
    25. Room service
    26. 24-hour room service
    27. Fax/Modem access
    28. Hypoallergenic rooms
    29. Car hire
    30. Concierge
    31. Airport shuttle
    32. Free WiFi (public areas)
    33. ATM
    34. Pool
    35. Luggage storage
    36. Multilingual staff
    37. Free WiFi
    38. Breakfast
    39. Hand sanitizer provided
    40. Safe distance
    41. Response protocol
    42. Online check-in/check-out
    43. New safety protocols
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Room amenities
    1. Ironing board
    2. Television
    3. Hairdryer
    4. Central heating
    5. Electric kettle
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Safe
    10. Cable TV
    11. WiFi
    12. Fridge
    13. Hypoallergenic bedding
    14. Free WiFi (rooms)
    15. Coffee machine
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Indoor tennis court
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    3315 Scott Futrell Drive,  28208,  Charlotte,  USA
    Telephone: +1(704)3921200 | Fax: +1(704)3932207 | 

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