Positive Reviews
positive:
Sumptuous breakfast
Many guests comment that the breakfast menu is a combination of African, Spanish, Taíno, and Middle Eastern flavors, and love the los tres golpes consisting of eggs, fried salami, and queso frito. Others add that the local coffee is refreshing, and mention that fresh passion fruit juice is available daily.
positive:
Great location
Several guests mention that the surrounding Distrito Nacional houses several upscale neighborhoods of Naco, Piantini, and Paraiso, and note that most of the financial activity of Santo Domingo occurs in the nearby locale of Poligono. Others add that the Fortaleza Ozama, a 16th century castle built by the Spanish, and the Basilica Cathedral of Santa María la Menor are located in close proximity of the property.
positive:
Friendly staff
Many guests appreciate the friendly demeanor of the staff, and comment that guests' requests are handled with a sense of urgency. Others add that staff greet guests on every occasion, and appreciate that luggage storage and check-in are handled efficiently.
Negative Reviews
negative:
Air-conditioning not effective
A handful of guests mention that the room air-conditioning is not effective and note that it can get hot in the summer months. Others add that the manager is professional, and requests for repairs are handled promptly.
negative:
Patchy mobile phone reception
Some guests comment that mobile reception in the area is patchy, and say that service is often unavailable for long periods of time. Others add that the lack of connectivity provides a good opportunity to explore the area, and note that VoIP is a good alternative to connect with family and friends.
negative:
Limited privacy
A handful of guests mention that some rooms have shared bathrooms, and note that there is limited privacy. Others add that the kitchen is shared, but appreciate the opportunity to mingle with other guests and make new friends.