Positive Reviews
positive:
Delicious breakfast each morning
You will be able to enjoy a delicious range of freshly prepared foods each morning at this hotel, as breakfast is served in the on-site restaurant. You won't need to go in search for an off-site restaurant during this time, as a selection of hot and cold foods are just steps away from your room.
positive:
Convenient location
This hotel is situated right in the centre of the El Poblado commercial district and within walking distance to many interesting attractions including bars and restaurants. Olaya Herrera Airport is just 20 minutes away by car.
positive:
Spacious rooms throughout
It doesn't matter if you are travelling with a large group of friends or family or just by yourself, feeling cramped at this hotel is not likely. Each room over accommodates for the allowed occupancy, giving each guest space to themselves.
Negative Reviews
negative:
Poor Wi-Fi signal
Even though you can access the Wi-Fi at this hotel for free, you might find the connection quite weak. This is due to a lack of signal in some rooms. This can be frustrating for guests who need to get their work done on time or stay connected to family and friends back home.
negative:
Lack of cleanliness at the pool
There have been many concerns regarding the lack of cleanliness seen at this hotel, particularly in the private rooms. The housekeeping staff need to do a better job when cleaning these areas, as a dirty room can be quite uncomfortable for a lot of guests.
negative:
Uncomfortable beds on offer
Although you will most likely enjoy your stay at this hotel, there have been several complaints concerning the lack of comfort experienced when sleep on the beds provided. Getting a good night's rest is extremely important during any hotel, which is why this issue should be sorted out.