Positive Reviews
positive:
Fantastic location
Many guests mention that the property is on a convenient bus route that takes tourists to major attractions on the island, and love the panoramic views of the island atop the nearby Wadjemup Lighthouse. Others appreciate that the sheltered waters of Thomson Bay, also close by, have a roped-off area for swimming, and say that the on-site water park features water slides, giant see-saws and a knee-deep wading area for younger children.
positive:
Premium family-friendly villas
Several guests appreciate that the villas are family-friendly and are stocked with plenty of dishware, crockery and cooking utensils, and love the large living areas and spacious courtyards. Others say that the bedrooms have ample room for luggage and wardrobe storage, and note that the air conditioning is effective, and the bathrooms are clean.
positive:
Convenient airport shuttle
Many guests comment that the airport shuttle is punctual, and appreciate that there is plenty of space for luggage stowage. Others add that the timings are convenient, and note that the vehicle is new, the seats are comfortable, and the air conditioning is effective.
Negative Reviews
negative:
Check-in process is cumbersome
Some guests dislike that the check-in process is lengthy, and note that the front desk staff are inexperienced. Others add that the manager is not present at the welcome reception, and say that the front desk is thinly staffed.
negative:
Limited connectivity
A handful of guests mention that mobile phone reception is patchy along the beachfront, and add that calls drop frequently. Others dislike that there is no Wi-Fi in many public areas, and comment that satellite TV reception is poor, and some channels are not available.
negative:
Beachfront lacks amenities
Some guests note that the beachfront does not have enough parasols or sun loungers, and dislike that there are no showers or changing areas.