Hotel River View Villa (Santa Cruz, USA)

Most guests who commented on room quality had good things to say. People said they felt their rooms were well-appointed, nice and clean.

Visitors also enjoyed the location. Guests said they appreciated being especially close to area attractions such as the boardwalk, which was easy to reach from the guest house.

For the most part, visitors also had good things to say about customer service. It was mentioned that some staff members went out of their way to assist guests during the course of their stays, even going so far as to mail items that were accidentally lef

Several people complained about the sound of water rushing through water pipes being very loud and unsettling during their stays. There were also complaints about the air conditioning making noise. Some guests also said they could easily hear other people

One of the top complaints was related to parking. It was mentioned that the parking space provided is difficult to access; people said the designated area was narrow and dangerous to get into and out of as there is a lot of traffic and it was difficult to

People travelling on business or those who must have access to the Internet may be disappointed. Several guests said that Wi-Fi was not available in their rooms.