Positive Reviews
positive:
Clean, comfortable rooms..
Most guests describe the rooms as very clean, modern, and well equipped, with all the appliances and utensils you might need in the kitchen. Some of the suites are bi-level, with one or more bedrooms upstairs, and feature two bathrooms. Families and larger groups particularly appreciate these suites for the added space and privacy.
positive:
Take the shuttle..
Guests rave about the hotel's complimentary shuttle, which departs hourly for the many attractions and amenities within a three-mile radius, including Broncos Stadium, Coors Field, the Pepsi Center, the Colorado Convention Center, the Children's Museum, Aquarium, and much more. Guests specifically love the convenience of being able to call for a ride when they are ready to come "home", and generally report a wait of no longer than15-20 minutes.
positive:
Friendly, helpful staff
The front desk team and shuttle drivers have received many rave reviews for their personable and professional customer service, with guests commenting often on their smiling faces, friendly conversation, and knowledge of the area. Compliments also go to the chef; guests often describe the complimentary hot breakfast as both varied and delicious.
Negative Reviews
negative:
Not a great fit for the fit..
Several guests have noted that the fitness room is not particularly large, and that the outdoor swimming pool is a bit small, though kids certainly enjoy it. Some were further disappointed there is no whirlpool.
negative:
Light sleepers, take note..
A few guests were disturbed by traffic noise, fireworks from the amusement park over the bridge, or noisy neighbors.
negative:
Trouble finding a spot..
A few guests had trouble finding a parking spot, while others struggled to find a spot to sit during the popular complimentary breakfast.