Hotel Regency - Small Luxury Hotels of the World (Florence, Italy)

Many guests appreciate the central location and say that the hotel is located just a short walk from the centre of Florence. Others comment that there is a nice park across tree street, and add that a grocery store is two blocks away.

Most guests find the employees friendly and helpful with providing directions to sightseeing spots, making dinner reservations, and arranging taxi transportation upon request. Others like that receptionists always greet guests with a smile and say that the maid service provides fresh towels and cleans rooms daily.

Many guests comment that breakfast is delicious, with plenty to choose from, including vegetarian options. Others love that rooms service is available 24-hours a day, and add that waiters are friendly and attentive.

Several guests feel that walls are paper thin and say that conversations from other rooms can be heard. Others state that the lift is also noisy and suggest that sensitive sleepers pack a pair of earplugs for a good night's sleep.

Some guests dislike that the Internet in rooms is slow and disconnects often. Others say that Wi-Fi near the front desk is also unstable, and add that the connection in more remote parts of the hotel is close to non-existent.

Several guests wish there was more storage space for bags and clothes in rooms, and say that it would be great to have an armchair. Others comment that bathrooms are also small with not enough hooks for towels, and add that water pressure is weak.