Hotel Villa Liana (Florence, Italy)

The 19th-century building was a huge hit with guests who loved its traditional Italian charm. People liked the murals, high ceilings and windows, balconies, and the nice garden. Others added that the suites were cosy and bathrooms modern despite the property's age.

The hotel is located just outside of the tourist areas, putting travellers in a quiet locale that is still within walking distance to old town and its attractions. Local public transportation lines are also close by for those who don't want to do a lot of walking.

The staff was said to be friendly, professional, and knowledgeable about the area. Reviewers also stated that employees are happy direct people around town and recommend local restaurants and other attractions.

The older building does not feature a lift, meaning that guests will have to climb flights of stairs to get to the upper floors. Visitors also noted that the high ceilings mean that each floor is almost as tall as two stories, making for an even longer climb upstairs.

The free Wi-Fi offered by the hotel was reported to be slow, unreliable, and often unavailable outside of the lobby. This caused problems for travellers who required a fast and stable connection.

A number of reviewers commented that the beds were hard, springy, and uncomfortable. This prevented more than a few people from getting a good night's sleep.