Positive Reviews
positive:
Considerate and helpful staffs
The staffs are considerate, willing to adjust, and are efficient in addressing the different problems that guests may have. In addition, they would go out of their way just to make sure you are having a great and memorable visit during your stay at the Ramada Plaza Atlanta Downtown Capitol Park.
positive:
Strategic and accessible location in Atlanta
Ramada Plaza Atlanta Downtown Capitol Park is conveniently located. It is just off the main road, and there are a lot of restaurants and shopping areas just within a ten-minute drive. Public transportation is also accessible from the hotel, making going around an almost stress-free task.
positive:
Sumptuous breakfast buffet
The hotel offers a free sumptuous breakfast in the breakfast area daily. The freshly baked pastries, the fresh fruit, and the great-tasting coffee really satisfy the guests. Moreover, the service in the breakfast area is so good, making your dining experience an even better one.
Negative Reviews
negative:
Rooms seemed a bit dated
All rooms are comfortable to stay in. However, some guests have pointed out that they are in need of updating. The carpets are already a bit worn out, and the furniture are already old. However, everything is still fully functional.
negative:
Problems with ants may arise
The beds in the rooms are comfortable and cozy. However, there have been complaints of ants inside the rooms. While this would be very disturbing for some, rest assured that the management is doing its best to take care of this problem.
negative:
Air conditionings have some issues
All rooms are fully air-conditioned. However, some of the air conditioning units may not work at times, while some may not be able to maintain a comfortable temperature. The staff, though, will send the maintenance personnel to help take care of the problem as soon as possible.