About Hotel Ramada Lancaster
The Lancaster Family Resort (formerly Hotel Ramada Lancaster) provide guests with affordable accommodations, not to mention a very convenient location close to many of the area's famous sites.
Rooms at the Lancaster Family Resort are air-conditioned and feature complimentary Wi-Fi, plus satellite channels broadcast on flat-screen televisions. They also have couches, hair dryers, coffee makers, private balconies and work desk to make stays more comfortable.
This property has an indoor/outdoor pool that's open all year. Additionally, there is a game room, business center, gym and laundry facilities. Parking is complimentary.
A breakfast buffet is included in the cost of staying here. Guests can also get evening meals or drinks at JR’s Bar & Grill.
Just a two minute walk from Dutch Wonderland, the property is under a mile from the American Music Theatre. The Railroad Museum of Pennsylvania is six miles from the hotel.
Positive Reviews
positive:
This Hotel Offers Cheap Rates
Guests often stayed here when they were most concerned with staying in the area for prices that were as low as possible. If that is also your priority, this may be a good property to pick. However, don't expect luxurious accommodations.
positive:
A Wonderful Location
In the opinion of many guests, the location was one of the best things about this property. When staying here, you are across the street from the Dutch Wonderland theme park, and next door to outlet shopping opportunities. As a result, you may be able to save money and time on transportation needs by being so close to the things you want to see and do.
positive:
The Breakfast is Good
Usually, guests were pleased by the quality and selection of the breakfast items. You can expect the food served to get your day off to a good start.
Negative Reviews
negative:
Very Unprofessional Staff Members
Guests were often dismayed and surprised about how they were treated by members of staff. For example, many guests said the front desk employees did not seem to care about solving problems and were not very courteous or friendly.
negative:
The Property is in Terrible Condition
In addition to rooms that were extremely rundown and dirty, guests said there were problems with exterior areas of the property, such as the lobby, swimming pools, and especially the elevators. Although some guests clarified it seemed like remodeling has begun, they said a lot of work remains to do. There were also many reviews where guests remarked the property is in such a bad state they believed it should not still be operating.
negative:
The Wi-Fi May Not Work
In many instances, guests had trouble using the Wi-Fi while in their rooms. However, the service seemed to be slightly better on lower floors.