Positive Reviews
positive:
Proximity to the airport is very convenient
Those who want to relax after a long and tiring flight will surely find this hotel useful. From the establishment, Cleveland-Hopkins International Airport is just a short drive away. In addition, getting there gets more convenient because of the free shuttle service to and from the airport.
positive:
Luxurious bathrooms with excellent toiletries
The housekeepers always outdo themselves in cleaning the bathrooms. There is no trash left by previous guests, and the smell is nice. Furthermore, the toiletries have excellent qualities. You will surely like the fragrant aromatherapy lotions.
positive:
Great deals await you
Crowne Plaza Cleveland South - Independence is ideal for budget travelers. Everything is reasonably priced, and you cannot feel that you get less than what you pay for. Moreover, after doing some research about the hotels with the same standards in the area, you can see that this property has one of the most affordable prices.
Negative Reviews
negative:
Some staffs may not be very friendly
Guests noted that there are members of the staff who were cold. They don't smile or greet you each time you see them. Whenever you raise your requests, some employees show poker faces. However, upon raising the concern to the management, they sincerely apologized.
negative:
Issues with the linens
The bed sheets are not that thick. This is purely based on personal taste but if you agree to this, the staff will provide extra sheets for optimum convenience. There are also times when the sheets have stains. However, they are quickly replaced upon request.
negative:
Basic breakfast is served
There is nothing highly commendable about the breakfast. The food is cooked well, but the taste is not highly satisfactory. However, you can always opt to eat outside the hotel. There are many eating spots with affordable prices nearby.