Positive Reviews
positive:
Very Kind Staff Members
Numerous reviews discussed how the hotel employees were very accommodating and understanding. Guests generally got good treatment regardless of the time of day they arrived or the kinds of requests they had. The service provided was therefore, a highlight for many guests who stayed here.
positive:
There's a Panera Bread Restaurant
Guests loved that the hotel has an attached Panera Bread location. They often depended on it to get their breakfasts and lunch. Furthermore, you can even reach the Panera directly by choosing a specific floor when riding the elevator.
positive:
The Rooms Are Sufficient
Usually, guests found that the accommodations here were clean, comfortable and quiet. As a result, they appreciated this property especially after traveling for a long time. These rooms are not luxurious, but you should find they meet all or most of your basic needs when you're away from home in the area.
Negative Reviews
negative:
Some Rooms Have Strong Smoke Smells
Guests occasionally checked into accommodations that had a very obvious smoky odor which was sometimes even bothersome to smokers. Although this issue seemed relatively isolated, you may find yourself in the situation of having to request a room change.
negative:
Updates Would Be Appreciated in the Rooms
Even though the rooms here usually met guests' expectations, some said they would have had better overall impressions if the property were updated. They said some parts of the accommodations looked well used, and noted the worn look was especially prominent in the bathrooms.
negative:
Balcony Doors Sometimes Do Not Close Correctly
Guests who stayed in rooms that featured sliding glass doors leading out to balconies commonly complained that there appeared to be issues with the closing or locking mechanisms. Sometimes, the problems meant the doors had small gaps when closed, and did not appear to lock tightly.