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    Hotel Quality Inn & Suites (Gatlinburg, USA)

    Hotel Quality Inn & Suites (Gatlinburg, USA)

    About Quality Inn & Suites

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C

    Rating overview

    7.5
    trivago Rating Index® based on 7320  reviews from:
    • Hotels.com(7.6/10)
    • LocationVery good  8.0 / 10
    • RoomsGood  7.7 / 10
    • ServiceGood  7.9 / 10

    Positive Reviews

    positive:

    Dream vacation.

    Comfortable bedding, wood floors, a cozy fireplace, and breathtaking views all add up to a dream vacation. You will also be able to leave the car parked at this resort, as many restaurants, shopping opportunities, and local attractions are within walking distance at this retreat away from home.

    positive:

    Beautiful views of the Smoky Mountains.

    In the heart of the Smoky Mountains, you will love the private balcony where you can sip your morning coffee and view the gorgeous, breathtaking mountains. Spacious, theme inspired decorated rooms, and fine dining and nightlife are all waiting for you at this fine establishment.

    positive:

    Great location.

    This hotel is ideal for those travelers looking for a comfortable base, from which various central-dwelling establishments are within easy reach. The convenience of being able to walk to many restaurants and shopping boutiques was delightful for guests. Guests also enjoyed nighttime walks and being able to view the beautiful mountains the area has to offer.


    Negative Reviews

    negative:

    Night-time commotion may disrupt light sleepers.

    Although the surrounding area of the resort is relaxed and offers a peaceful retreat, some guests have complained about the noise level in the hotel. Guests complained of the walls being paper thin where they could hear the conversations of their next door neighbors through the walls. Bring your ear plugs for a good night's sleep.

    negative:

    Beautiful, scenic area but disappointing hotel.

    While many visitors enjoyed the Gatlinburg area, many guests have reported that this hotel needs a major cleaning. The floors were dirty, elevators were dirty, and rooms had an unidentifiable, awful smell. Cockroaches and other types of bugs were found throughout the hotel.

    negative:

    Bugs, bugs, and more bugs.

    Standing out from those aforementioned concerns regarding age and ill-upkeep, cockroaches, spiders, and ants were noticed throughout the establishment. This made for a very, uncomfortable experience for guests.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Lift
    4. Parking
    5. Terrace
    6. Pets allowed
    7. Outdoor swimming pool
    8. Non-smoking rooms
    9. PC with internet
    10. 24-hour reception
    11. Deck chairs
    12. WiFi in public areas
    13. Fax/Modem access
    14. Free WiFi (public areas)
    15. Pool
    16. Daily housekeeping
    17. Housekeeping
    18. Free WiFi
    19. Breakfast
    20. Hand sanitizer provided
    21. Safe distance
    22. Response protocol
    23. New safety protocols
    24. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Minibar
    10. Desk
    11. Cable TV
    12. WiFi
    13. Microwave
    14. Fridge
    15. Free WiFi (rooms)
    16. Coffee machine

    Arrival / Departure

    1. Check out: 11:00

    Contact

    401 Hemlock Street,  37738,  Gatlinburg,  USA
    Telephone: +1(865)4366166

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