Hotel Quality Inn El Portal (San Juan, Puerto Rico)

Quality Inn El Portal is located within a five to ten minute walk of the local beach. A choice of local cafes, bars and restaurants are also within easy walking distance of the hotel. The Plaza Las Américas shopping center which includes a cinema and bowling alley can be reached within a 15-minute drive. Other landmarks such as La Fortaleza, Fort San Felipe del Morro and Fort San Cristóbal can be reached within a 20-minute drive.

The simply furnished rooms include comfortable beds and have been described as clean, well presented and good value for money. The mini-fridge was a welcome perk for keeping drinks cool. Breakfast is also included in the room price and is served on the rooftop terrace which offers lovely views of the city.

The staff are friendly and hospitable, and are available to provide tourist information and give you directions on how to best reach local sites and attractions.

Some guests felt that the hotel is dated and would benefit from refurbishment and modernization. There is poorl lighting in the hallways which creates a dark and dingy atmosphere. Guests also commented that the carpets are dirty and worn.

Some guests reported that it smelled unpleasantly of mildew in their rooms. In some cases mould was found growing in the bathroom as well as in the fridge and on some of the furnishings.

While the hotel offers free parking, some guests found it difficult to find a parking spot at times due to the limited number of spaces. In such cases you may need to park down a local street.