Positive Reviews
positive:
Kind staff members.
The staff at Casa Condado ensures a smooth and relaxing stay, tending to all of your needs and concerns in a timely manner regardless of the issue. Their tourism assistance and itinerary planning aid is invaluable in the area, and will save you both time and money.
positive:
A hotspot location.
Casa Condado offers you immediate access to the beautiful beaches, old stonework battlements, and high-end shops of San Juan. This is a unique opportunity to get the best of both the modern and historic worlds in one package, and will cut out the need for taxi services or a private car.
positive:
Excellent in-house meals.
The hotel at Casa Condado offers a variety of eclectic and savory meals, and they're sure to keep you returning night after night for their specialties. Although the meals tend to run on the pricier side, most agree that it's worth your time.
Negative Reviews
negative:
Unsatisfying breakfasts.
The breakfast at Casa Condado, while passable, doesn't live up to the standards of its surrounding amenities and offerings. The choices are too limited and aren't prepared with the same skill as the dinner selections, which is understandable but still relatively disappointing.
negative:
Small lapses in maintenance.
Numerous issues, from mishandled toiletry supplies to stained sheets, were reported throughout the hotel. You may not run into these issues, but you should be aware that it's not beyond the scope of possibility to receive a room in need of a good cleaning and staff inspection.
negative:
Sparse room amenities.
You won't find a hairdryer, iron, wardrobe, or several other key room components at Casa Condado, and instead will need to either bring your own supplies or work around the lack of appliances.