Positive Reviews
positive:
Beautiful and charming historic property.
Guests loved the 19th-century structures comprising the inn, from the Victorian main building to the rustic Southwestern-style converted stables. The suites and cottages were said to be comfortable, well-decorated, and unique compared to the modern rooms typically offered at chain hotels.
positive:
Warm and accommodating owners.
The family owners and hosts of the hotel were described as hospitable, friendly, and attentive to the needs of visitors. People stated that the hosts work hard to cultivate a warm atmosphere for the place, adding that the inn feels more like visiting friends than staying at a hotel.
positive:
Perfect location for exploring New Braunfels.
The inn’s central location in New Braunfels makes it the ideal base for exploring the town. Reviewers enjoyed the short walking distance to the large number of nearby attractions as well as the many highly-rated eateries in the area.
Negative Reviews
negative:
Dated property could use some TLC.
The grounds were said to be overgrown and the building is showing its age. Guests stated that some rooms and cottages seem like they have not been cleaned in a long while and that the cleaning staff is not doing a thorough job, leaving behind messes and trash from previous tenants.
negative:
Room layouts can be awkward.
The 19th-century main building features an older design and layout that caused comfort issues for visitors. Many rooms and bathrooms are quite small by modern standards, and reviews stated that the furniture is oddly laid out with a greater focus on decoration than on utility and comfort.
negative:
Food and drink options need improvement.
Reviewers noted that the daily breakfast is very mediocre and did not taste like a homemade meal, consisting of cheap frozen foods. The on-site bar also serves only wine and beer and would benefit from a great drink selection.