About Petit Palace Lealtad Plaza
Boasting well-equipped meeting rooms that can cater for up to 55 guests, Petit Palace Lealtad Plaza is an upscale boutique hotel, perfect for both business and leisure travel. The well-known Prado Museum is less than one kilometre away.
Spacious rooms combine style and modernity with comfort and elegance. Flat-screen TVs, iPads, and complimentary Wi-Fi are included for guest convenience. En-suite bathrooms come complete with hydromassage showers and speciality bath amenities.
Small pets are welcome at Petit Palace Lealtad Plaza. Those who need to catch up on business can head for the Internet corner to use the laptops, or enquire with the 24-hour reception about bike rental, and explore what the city has to offer.
A hearty buffet breakfast is served at El Foro Bar Restaurant, with an extensive Mediterranean menu available for room service.
Petit Palace Lealtad Plaza is located opposite the beautiful Buen Retiro Park, where landscaped gardens and elegant buildings such as the Palacio de Cristal can be found.
Positive Reviews
positive:
Rooms and facilities praised
Guests were overwhelmingly positive about the designer rooms at this boutique hotel, often describing them as stylish, modern, well-appointed, tastefully-furnished, clean and comfortable. Modern touches like iPads and flat-screen TVs were welcomed as were luxury features such as the hydro-massage showers. Reviewers also noted there were pleasant city views from selected rooms and suites. There was also praise for the on-site restaurant serving a buffet breakfast plus Spanish favorites.
positive:
Popular central location
Nestled between the city center and Retiro neighborhood, this hotel's location was popular with reviewers who appreciated the proximity of the world-famous Prado art museum, about five minutes' walk away. Retiro Park was just a block away and Plaza Mayor was about 20 minutes' walk away. Another convenience was the proximity of bus stops metro stations. There was also praise for the free bike hire, enabling guests to explore the Spanish capital on two wheels.
positive:
Good customer service
Plenty of travelers were impressed with the customer service, often saying they dealt with professional, friendly and courteous staff who were brimming with useful local knowledge.
Negative Reviews
negative:
Minor maintenance and cleanliness grumbles
A few guests claimed they encountered some minor maintenance issues in certain rooms at Petit Palace Lealtad Plaza. These included noisy plumbing and dim lighting. Cleanliness and housekeeping complaints focused on infrequent reports of floors that could have been cleaner and unmade beds.
negative:
Claims of ineffective soundproofing
According to some light sleepers, soundproofing measures were inadequate as they could occasionally hear noises from adjacent rooms and corridors.
negative:
Mixed reports on free Wi-Fi
Most guests enjoyed the free Wi-Fi access and didn't encounter any issues with the service. However, a few critics said the network was prone to sluggish speeds or an unreliable signal at times.