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    Hotel Petit Palace Lealtad Plaza (Madrid, Spain)

    Hotel Petit Palace Lealtad Plaza (Madrid, Spain)

    About Petit Palace Lealtad Plaza

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pets
    • A/C

    Rating overview

    8.8
    trivago Rating Index® based on 9073  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  9.4 / 10
    • RoomsVery good  8.2 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    Rooms and facilities praised

    Guests were overwhelmingly positive about the designer rooms at this boutique hotel, often describing them as stylish, modern, well-appointed, tastefully-furnished, clean and comfortable.  Modern touches like iPads and flat-screen TVs were welcomed as were luxury features such as the hydro-massage showers. Reviewers also noted there were pleasant city views from selected rooms and suites. There was also praise for the on-site restaurant serving a buffet breakfast plus Spanish favorites.

    positive:

    Popular central location

    Nestled between the city center and Retiro neighborhood, this hotel's location was popular with reviewers who appreciated the proximity of the world-famous Prado art museum, about five minutes' walk away. Retiro Park was just a block away and Plaza Mayor was about 20 minutes' walk away. Another convenience was the proximity of bus stops metro stations. There was also praise for the free bike hire, enabling guests to explore the Spanish capital on two wheels.

    positive:

    Good customer service

    Plenty of travelers were impressed with the customer service, often saying they dealt with professional, friendly and courteous staff who were brimming with useful local knowledge.


    Negative Reviews

    negative:

    Minor maintenance and cleanliness grumbles

    A few guests claimed they encountered some minor maintenance issues in certain rooms at Petit Palace Lealtad Plaza. These included noisy plumbing and dim lighting. Cleanliness and housekeeping complaints focused on infrequent reports of floors that could have been cleaner and unmade beds.

    negative:

    Claims of ineffective soundproofing

    According to some light sleepers, soundproofing measures were inadequate as they could occasionally hear noises from adjacent rooms and corridors.

    negative:

    Mixed reports on free Wi-Fi

    Most guests enjoyed the free Wi-Fi access and didn't encounter any issues with the service. However, a few critics said the network was prone to sluggish speeds or an unreliable signal at times.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Lift
    4. Porter service
    5. Pets allowed
    6. Conference rooms
    7. Non-smoking rooms
    8. 24-hour reception
    9. Laundry service
    10. WiFi in public areas
    11. Fax/Modem access
    12. Car hire
    13. Concierge
    14. Airport shuttle
    15. Free WiFi (public areas)
    16. Luggage storage
    17. Daily housekeeping
    18. Housekeeping
    19. Free WiFi
    20. Breakfast
    21. Hand sanitizer provided
    22. Safe distance
    23. Response protocol
    24. New safety protocols
    25. Cashless payment
    For children
    1. Childcare
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Minibar
    9. Satellite TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Hypoallergenic bedding
    17. Free WiFi (rooms)
    18. Coffee machine
    19. Flatscreen TV
    20. Closet
    Sports facilities
    1. Bike rental
    Theme / Type
    1. Boutique hotel

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 12:00

    Contact

    Antonio Maura, 5,  28014,  Madrid,  Spain
    Telephone: +34(91)5224547 | Fax: +34(91)5312995 | 

    Frequently Asked Questions about Petit Palace Lealtad Plaza

    • Is there a pool area at Petit Palace Lealtad Plaza?

      No, Petit Palace Lealtad Plaza doesn’t offer pool areas.

    • Are pets allowed at Petit Palace Lealtad Plaza?

      Yes, Petit Palace Lealtad Plaza has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Petit Palace Lealtad Plaza?

      No, Petit Palace Lealtad Plaza doesn’t provide parking.

    • What time is check-in and check-out at Petit Palace Lealtad Plaza?

      Check-in at Petit Palace Lealtad Plaza is available from: . Check-out time is by .

    • Where is Petit Palace Lealtad Plaza located?

      Petit Palace Lealtad Plaza is located in Antonio Maura, 5, 28014, Madrid, Spain.

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