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    Hotel Park Royal Beach Mazatlán (Mazatlan, Mexico)

    Hotel Park Royal Beach Mazatlán (Mazatlan, Mexico)

    About Park Royal Beach Mazatlán

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationFair  7.1 / 10
    • RoomsGood  7.8 / 10
    • ServiceGood  7.5 / 10

    Positive Reviews

    positive:

    Friendly Staff

    The staff was found to be friendly and kind for guests who stayed here. They received an excellent treatment and were given important information of the area if asked.

    positive:

    Good Value

    Guests felt that the hotel was a good value for the stay. There were plenty of amenities available in the hotel including a gym, an outdoor pool and a bar and restaurant. There were plenty of common areas such as an on-site beauty salon and spa.

    positive:

    Spacious and Nice Rooms

    The rooms were found to be nice accommodations by guests who stayed here. There was plenty of space in the rooms for families as there was living/dining areas, and kitchens available. The view from the rooms was also found to be panoramic as the ocean can be seen from there.


    Negative Reviews

    negative:

    No Towels

    Many guests had to ask for new towels for their stay because they were not provided. They would have liked to not have to chase the staff for basic towels. The toiletries were also lacking and had to be requested.

    negative:

    Needs Renovation

    The hotel was found to be in need of a renovation by guests who stayed here. The elevators were not working well, the TV channels and the bad quality of the furnishings. The hotel was looking tired and in need of fresh paint.

    negative:

    No Beach Service

    Guests were disappointed that the beach service was lacking. There was not a complete beach service of beach chairs and umbrellas available for the guests. They were wondering why this was the case.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Solarium
    5. Hot tub
    6. Hydrotherapy
    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Gym
    5. Hairdresser
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Outdoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. PC with internet
    14. Restaurant
    15. 24-hour reception
    16. Snack bar
    17. Beach
    18. Deck chairs
    19. Towels at the pool
    20. Laundry service
    21. Spa
    22. Room service
    23. 24-hour room service
    24. Free WiFi (public areas)
    25. Pool
    26. Luggage storage
    27. Daily housekeeping
    28. Housekeeping
    29. Free WiFi
    30. Breakfast
    31. Hand sanitizer provided
    32. Response protocol
    33. Online check-in/check-out
    34. New safety protocols
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Satellite TV
    9. Sitting area
    10. Safe
    11. WiFi
    12. Free WiFi (rooms)

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Boulevard Sabalo Cerritos 3110,  82100,  Mazatlan,  Mexico
    Telephone: +52 6699880324 | Fax: +52 6699880576 | 

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