Friendly Staff
The staff was found to be friendly and kind for guests who stayed here. They received an excellent treatment and were given important information of the area if asked.
Set across from the Pacific Ocean and just a two minute walk from the beach, Park Royal Mazatlán offers guests air-conditioning in the rooms and multipurpose space for special events. The hotel is also walking distance from Mazatlan International Convention Center. The bright and modern suites with ocean views feature flat-screens, living/dining areas and kitchens with coffee makers and mini bars. Upgraded suites include hot tubs. There's a beach side outdoor swimming pool with water slide and massage services for a fee. There's also a fitness room, a beauty salon and free parking on-site. A spa offers full services. La Veranda Restaurant is open for breakfast, lunch and dinner where guests can enjoy a meal on the terrace with panoramic ocean views. Snack Marlin offers snacks and drinks, while the lobby bar serves cocktails. A convenience store is on-site. Park Royal Mazatlán is an eleven minute walk from Campo de Golf El Cid, five kilometres from Acuario Mazatlán aquarium and seven kilometres from the Basílica de la Inmaculada Concepción.
The staff was found to be friendly and kind for guests who stayed here. They received an excellent treatment and were given important information of the area if asked.
Guests felt that the hotel was a good value for the stay. There were plenty of amenities available in the hotel including a gym, an outdoor pool and a bar and restaurant. There were plenty of common areas such as an on-site beauty salon and spa.
The rooms were found to be nice accommodations by guests who stayed here. There was plenty of space in the rooms for families as there was living/dining areas, and kitchens available. The view from the rooms was also found to be panoramic as the ocean can be seen from there.
Many guests had to ask for new towels for their stay because they were not provided. They would have liked to not have to chase the staff for basic towels. The toiletries were also lacking and had to be requested.
The hotel was found to be in need of a renovation by guests who stayed here. The elevators were not working well, the TV channels and the bad quality of the furnishings. The hotel was looking tired and in need of fresh paint.
Guests were disappointed that the beach service was lacking. There was not a complete beach service of beach chairs and umbrellas available for the guests. They were wondering why this was the case.
Yes, Park Royal Beach Mazatlán offers 2 pool areas.
No, Park Royal Beach Mazatlán doesn’t allow pets.
Yes, Park Royal Beach Mazatlán provides Parking, Accessible parking for guests.
Park Royal Beach Mazatlán is located in Boulevard Sabalo Cerritos 3110, 82100, Mazatlan, Mexico.
Park Royal Beach Mazatlán Nearby attractions include Zona Dorada, Malecon, Mazatlán International Airport, Playa Brujas, Isla de Venados, Mazatlán International Center, Faro de Mazatlán, Central de Autobuses de Mazatlán.
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