Positive Reviews
positive:
Luxurious suite layouts
Many guests love the spacious layout, luxurious fixtures and stylish decor of the suites, and say that the restoration preserves the Victorian ambience of the manor. Others add that the bathrooms in the two bedroom suites have a shower and tub combination, and mention that the rooms are large and airy.
positive:
Friendly owners
Several guests comment that the owners are friendly and readily mingle with guests on every occasion. Others add that the owners are flexible, and appreciate that requests for upgrades are accommodated with a sense of urgency.
positive:
Superb location
Many guests love that excursions to waterfront shopping at the nearby Seaport Village are easily arranged, and love the wildlife tours at the San Diego Safari Park. Others add that the Cabrillo National Monument is close by, and say that the Old Town San Diego State Historic Park, USS Midway Museum and Mount Soledad are a short drive away.
Negative Reviews
negative:
Limited on-site dining
Some guests mention that there is limited room service, and dislike that breakfast, lunch and dinner are not served on-site. Others add that the local restaurants are some distance from the property, and mention that tea and coffee are not served in the common areas.
negative:
Extra charges for some amenities
A handful of guests note that housekeeping and cleaning services are not complimentary, and dislike that there is an additional charge for extra persons. Others add that there is an extra charge for a fully air-conditioned suite in the summer months.
negative:
Laundry service is not premium
Some guests say that the property offers a coin operated laundry, and note that the facility is self-service. Others add that there is no premium dry cleaning or ironing service, and comment that the laundry facility is small and the machines are outdated.