Positive Reviews
positive:
The Staff
Though the service can be a hit or miss, most guests thought the staff at Pacific Shores Inn is friendly and helpful. If you run into any problems, they will try resolve it in an efficient manner. If you need good suggestions on where to go, don't hesitate to ask, as the staff is very knowledgeable about the area.
positive:
The Accommodations
Overall, guests were pleased with the accommodations provided and especially the modern decor. The rooms are comfortable and equipped with many modern amenities - everything that you may need for a pleasant stay. In addition, guests appreciated the complimentary breakfast and free parking. If you have pets, you'll also appreciate the animal-friendly policy of the hotel.
positive:
The Location
Pacific Shores Inn boasts a convenient location, walking distance to restaurants, the ocean, and the Pacific Beach Boardwalk. You'll be also only a short drive to SeaWorld and downtown San Diego. In addition, the San Diego International Airport is only 6 miles away.
Negative Reviews
negative:
The Cleanliness
Though the accommodations are modern and pleasant, many guests thought housekeeping could do a better job and minor updates may be necessary. Many rooms appeared dirty and not cleaned well. The carpets, especially, either need a deep cleaning or a replacement. In addition, several guests found their in-room amenities to be out of order and maintenance was slow to respond to their concerns.
negative:
The Lack of Coffee
While there is a coffee maker in the room, many guests were confused because neither coffee nor coffee cups were provided with it.
negative:
The Lack of Elevators
There are no elevators onsite. If you have a lot of luggage or trouble with stairs, make sure to request a ground floor room upon reservation or during check-in.