Hotel Oasis Inn Tacoma (Tacoma, USA)

Guests are frequently won over by the high degree of professionalism shown by warm and friendly front-of-house staff. Offering early check-ins and late check-outs where possible, receptionists are kind, hospitable and perpetually happy to help. The same good-natured staff are also fountains of local knowledge.

First timers are always pleasantly surprised by both the size and standard of the accommodations. The rate is exceptionally reasonable, and yet the rooms are clean, comfortable and well-equipped. Beds are huge, mattresses are soft and pillows are plentiful. Fridges and microwaves are a welcome touch.

The daily buffet breakfast offered here is praised by many, who enjoy the wide selection of fresh items, including fruits, bread, cooked meats, eggs made to order and waffles, all of which are attractively presented by affable morning staff, with the most popular items frequently replenished.

According to numerous reviews the hotel would benefit from a little TLC. Minor maintenance issues in rooms annoy some, while torn furnishings, stained carpets and broken vending machines disappoint others. Ingrained smells of smoke pervade corridors and rooms and are unbearable to some sensitive stayers.

Reviewers recommend light sleepers pack earplugs. There are frequent reports of noise disturbances, from loud music in the parking lot, to inconsiderate neighbors in above and adjacent rooms partying into the small hours. Apologetic staff are quick to accommodate room changes wherever possible.

Not all guests feel entirely comfortable with the surrounding neighborhood which is apparently a little shady. Reviewers advise not leaving valuables in the car, as dodgy looking characters patrol the parking lot, and others wish there was security on the entrance to hallways to prevent potential unwelcome visitors.