Hotel Norwood Inn & Suites Eagan St Paul & Mall of America (Eagan, USA)

Guests mentioned that one of the things they enjoy about this hotel is the location. It's not too far to the Mall of America, theme parks, shopping outlets and the zoo. Plus, guests remarked that you'll find a number of nearby locations for food and drink without having to search very far for them.

Guests enjoyed all the little extras the hotel offers their visitors. One perk they mentioned was the complimentary breakfast bar, which visitors found to be rather varied and yummy. Other visitors complemented the swimming pool while others gave kudos to the airport shuttle service for being on time.

Whether it's the person driving the shuttle or the front desk, visitors mentioned that the employees here do a decent job of making people feel welcome. Along with being friendly, they are also great at providing information about the area.

Guests cited that the hotel can have various maintenance issues. For instance, guests mentioned air-conditioning that didn't function properly in some suites. Others cited issues with plumbing while others mentioned the lack of hot water.

Visitors remarked having issues such as dirty bathtubs, beds with stray hairs and locations that had lingering cigarette smell although the area was non-smoking. Others mentioned stained sheets and worn-out pillows. In short, a deep clean could go a long way according to guests.

So far, no recent negative opinion has been expressed by guests about this hotel.