Hotel Mountain Shadows Resort (Gatlinburg, USA)

Past guests have loved the location of this property, as it is close enough to Gatlinburg that you could head there during the day, while still being right beside the Smoky Mountains. In addition, the area is very quiet, providing guests with a truly peaceful place to spend some time.

Many guests have liked the fact that there are hot tubs on the balconies of these cabins. Being able to relax in a hot tub at the end of a long day provided guests with everything that they needed to have a peaceful, enjoyable evening.

Multiple guests have appreciated having access to a full kitchen while staying in these cabins. Because of this kitchen, guests were able to cook their own meals and avoid having to eat out a number of times each day.

There have been complaints about the cabins not being completely clean when guests have first arrived. This was been disappointing for guests, as they have found dirty dishes, sheets, and bathrooms, which they weren't expecting.

Numerous guests have mentioned that the beds are uncomfortable in these cabins and this made it difficult for these guests to sleep. Guests would like to see the mattresses replaced in the future because this would improve the overall quality of the accommodations.

Guests have complained that the cabins at this property are very close to each other. This was a negative for guests, as they believed that their cabins would be a little more secluded and that they would have privacy from their neighbours.