Positive Reviews
positive:
Rooms are large and bright
You can expect to enjoy a comfortable stay at this hotel in rooms which are spacious, light and bright. They have modern décor and furnishings, are very clean, and have all the facilities you need to have a comfortable stay.
positive:
Great help from the friendly staff
You will find the staff are all very helpful and friendly. They are happy to assist with anything you need, such as making restaurant reservations and book tour tickets. They offer great local advice for things to see and do.
positive:
In a great location
Close to the river, within walking distance of the museum, bars and some great restaurants for dining on an evening, guests like the location of this hotel. The casino is also just a five-minute drive away.
Negative Reviews
negative:
No lift
This is a low-rise hotel which does not have a lift. Although there are not many stairs to climb if you have a room on the first floor, some guests did struggle with luggage. It would also be noted that the café, where breakfast is available on a morning, is on the first floor.
negative:
Soundproofing could be better
Some guests in the downstairs rooms said that they could be a bit noisy. They were able to hear guests in the rooms above walking about, which was not a big issue, but was a disturbance if they were moving about late at night.
negative:
More electrical sockets needed
You may find that there are not enough electrical sockets in the rooms, meaning it is a bit difficult to charge up laptop and mobile phone at the same time. Guests were able to get around this by unplugging other items, but more sockets would have been appreciated.