Positive Reviews
positive:
Cheap and fairly cheerful
Budget-conscious travelers welcomed the usually competitive room rates and freebies like parking and the continental breakfast, but some felt the choice on the menu was a bit limited. The remodeled rooms were often described as basic but sufficiently spacious and more than clean and comfortable enough for a short stay.
positive:
Handy roadside location near theme park
Guests often noted that this property's proximity to Interstate 80 paved the way for easy access to the area attractions, shopping malls, downtown Vallejo and the wine-growing region of the Napa Valley to the north. Gas stations, convenience stores and eateries were also just a few steps away. Theme park visitors appreciated the proximity of Six Flags Discovery Kingdom theme park, about five minutes' drive away.
positive:
Pleasant staff
Many reviewers praised the customer service, often describing staff as friendly, welcoming and helpful. However, some critics said complaint-handling procedures could have been improved.
Negative Reviews
negative:
Nuisance noises and smells
Light sleepers occasionally reported being able to hear noises from adjacent rooms and corridors. Musty smells in certain rooms also proved annoying for some visitors.
negative:
Issues with cleanliness and maintenance reported
According to some guests, the hotel would benefit from further modernization to tackle maintenance issues such as dated decor, aging carpets, non-functioning televisions, light bulbs in need of replacement and bathroom fittings requiring repair. There was also occasional criticism of cleanliness standards due to issues like inadequately cleaned bathrooms, stained bedding, sporadic visits from housekeeping, mold and trash left behind by previous occupants.
negative:
Mixed reviews of free Wi-Fi
Although reviewers appreciated the availability of free Wi-Fi at this property, there were sometimes claims that the network was beset by underwhelming speeds or spotty coverage.