Positive Reviews
positive:
Handy location between downtown and the airport
Air passengers using Tucson International Airport welcomed the location of this property in the city's southern suburbs as it put them a short drive from the terminal. The easy access to Interstate 10 and the junction with Interstate 19 reportedly made it straightforward for motorists to reach downtown Tucson, shopping malls, military bases and local attractions. The ample free parking was another bonus. Reviewers also welcomed the proximity of filling stations, bus stops and dining options, including a Mexican restaurant next door serving food all day.
positive:
Simple rooms did the basics well
According to many reviewers, the simple rooms with modern features like carpet-free flooring and vibrant decor were spacious and more than sufficiently clean for a stopover. Budget-conscious visitors often claimed the price-to-quality ratio was favourable to guests thanks to the usually low-cost room rates. Guests also appreciated the pleasant patios or balconies in the rooms.
positive:
Good customer service
Travellers usually experienced good customer service and said they were well looked after by personnel who were professional, helpful and friendly. Animal owners liked the pet-friendly policy.
Negative Reviews
negative:
Occasional free Wi-Fi grumbles
Visitors welcomed the free Wi-Fi network. However, some guests occasionally criticized sluggish network speeds or a weak signal in certain areas of the building.
negative:
Minor maintenance and cleanliness problems
Cleanliness and maintenance issues bothered guests in certain rooms. These included unsatisfactorily cleaned bathrooms and bedroom floors, inconsistent housekeeping standards, old televisions with small displays, cigarette burns and worn sheets. Several critics felt the showers required further modernization.
negative:
Noises and smells were an inconvenience
Several light sleepers reported that they were inconvenienced by nuisance noise travelling through thin walls from adjacent rooms and walkways from time to time. Lingering smoky smells and musty odours also proved to be off-putting for some travellers.