Hotel Motel 6-San Angelo, TX (San Angelo, USA)

The location of this motel close to the intersection of US Routes 67 and 87 proved popular with guests as it enabled easy access to downtown, the airport and main roads. Guests also liked that there were plenty of eateries and shopping options nearby.

The modernized rooms with their laminate floors, flat-screen TVs and fresh decor were popular with plenty of guests. It was often said that the accommodation was no frills but suitably comfortable and clean for a stopover. Reviewers usually found the room rates to be affordable and many said the motel offered decent value for money considering there were perks like the pet-friendly policy, free parking and inviting swimming pool.

Customer service standards at this motel were reportedly good; reviewers often describing personnel as efficient, kind and courteous. However, some reviewers faced delays to check-in during peak periods, prompting them to wonder whether the property was understaffed.

Lingering tobacco smells were a nuisance, even in some non-smoking rooms. Damp smells were detected too. A bugbear for some light sleepers was that noise from adjacent rooms was sometimes audible at night.

Although many travelers were more than satisfied with the cleanliness and maintenance standards, there were others who weren't as impressed. Critics said there maintenance issues to address in some rooms such as weak water pressure, cigarette burns and non-functioning air-conditioning. Moreover, it was claimed there were some rooms with build ups of hair and dust, stained bedding or dirty bathrooms. A few guests said they encountered cockroaches.

Guests were annoyed by the charges for Wi-Fi access. Some of those who opted to it out claimed it offered underwhelming speeds and patchy coverage.