Positive Reviews
positive:
Good Location
Guests loved the location of Clarion Hotel San Angelo which is on a river walk and central to the downtown shopping and nightlife and everything is in walking or a short distance. Many area attractions, good boutiques, eating places and historic shops are located nearby.
positive:
Helpful and Accommodating Staff
Many guests mentioned that the staff at Clarion Hotel San Angelo is extremely helpful and friendly, providing assistance in every possible way. From solving any room issues, if any to helping with the recommendations and suggesting nearby area attractions, everything is handled with promptness by the excellent staff.
positive:
Excellent Breakfast
Guests loved the continental breakfast buffet which served a good portion and had a plenty of variety featuring items like eggs, sausage, fruits, cereals, yoghurt and other typical breakfast items. Even the dining room at the restaurant is very open and roomy and is loved by the guests.
Negative Reviews
negative:
Tired Hotel Needs Update
Few guests mentioned that the hotel looks a bit dated and facilities are tired. Poor soundproofing in the rooms, dated furniture, old bedding and furniture, thin walls, old T.V, holes in bedding are some of the minor issues. Though the room facilities are adequate, the hotel interiors need uplift.
negative:
Poor Wi-Fi Connectivity
Guests complained that the Internet connectivity was slow and inconsistent and it is very difficult to connect to the internet.
negative:
Cleanliness Issues
Many guests complained that the hotel is a run-down and lack cleanliness. Rooms had old dirty blankets, cigarette burns on sheets, old pillow cases, faulty hanging light fixtures in bathroom, stained carpet etc.