Positive Reviews
positive:
Luxurious and spacious suites
Many guests say that the kitchens are equipped with modern appliances, and appreciate that the dining tables are grand, the living rooms feature comfortable furniture, and the bathroom tiles look exquisite. Other add that the bedrooms are spacious, and note that the TVs are large screen and have excellent reception and sound quality.
positive:
Ideal location
Several guests comment that the property is conveniently located close to downtown and the famous Stampede Park, and say that the nearby Glenbow Museum has spectacular exhibits about the city's history. Others add that Calaway Park, also close by, features exciting family-friendly rides, and appreciate that trips to the Calgary Zoo and Canada Olympic Park are easily arranged from the tour desk.
positive:
Commendable service
Many guests love that a comprehensive tour of the suites and facilities is provided after check-in, and say that the front desk staff is proficient and courteous. Others add that the manager takes a personal interest in greeting all guests, and appreciate that housekeeping is thorough and tour assistance is provided in a professional manner.
Negative Reviews
negative:
Common areas feel cramped
Some guests say that the lobby is small, and mention that the hallways are narrow, the lift capacity is inadequate, and the lounge has limited seating. Others add that the fitness centre lacks proper ventilation, and note that the computer station in the business centre feels cramped.
negative:
Parking is inadequate
A handful of guests comment that available parking space is hard to find, and note that the parking area does not accommodate large vehicles. Others dislike that the parking fee is substantial.
negative:
Entrance is not impressive
Some guests mention that the entrance to the property is partially blocked by construction work, and dislike that there is a strong smell of cigarette smoke in the area.