Positive Reviews
positive:
Convenient location and good value
Guests loved being 15 minutes' walk from the beach plus the motel's setting in a pleasant neighborhood which was relatively peaceful. Many visitors also found it handy to be close to the San Diego Highway, restaurants, convenience stores and gas stations. Downtown Carlsbad was a short walk away, boasting a choice of eateries and interesting shops plus easy access to Coaster train services. Reviewers often said the motel offered good value for money in upscale Carlsbad as room rates were affordable and there were free perks like parking and morning coffee.
positive:
Praise for rooms, cleanliness and facilities
Although the accommodation was simple it reportedly provided the essentials for those traveling on a budget. There was praise for the remodeled rooms which had contemporary decor with modern touches like wood-effect flooring and flat-screen TVs. However, some reviewers thought the rooms felt a bit crowded. Guests often said the rooms were clean and well-maintained and that the property looked appealing from the outside. Housekeeping standards were reportedly good, although a few critics thought the bathrooms and floors sometimes weren't satisfactorily cleaned ready for new arrivals.
positive:
Upbeat about customer service
Many reviewers were pleased with the customer service, often describing staff as friendly, attentive and courteous.