Positive Reviews
positive:
Handy location for city attractions.
Previous guests have found the motel to be conveniently located, reporting that its location makes it easy to access. Meanwhile, many of Mesa's most popular attractions are within close proximity, while the nearby light railway offers connections to destinations further afield.
positive:
Good level of customer service.
With the exception of a few reports to the contrary, guests generally find the motel owners to be friendly and welcoming. Most guests enjoy a good level of customer service throughout their stay.
positive:
No further advantages reported.
So far, no other recent positive opinion has been expressed by guests about this motel.
Negative Reviews
negative:
Old property in need of updates.
Reports that the motel is somewhat rundown and in need of repairs are commonplace. The list of criticisms aired includes outdated appliances, flat pillows, leaking bathtubs and other plumbing issues, and cigarette burns in bedding and furniture.
negative:
Located on a busy, noisy street.
The motel is situated along Country Club Drive, a busy road passing through central Mesa from north to south. This busy road brings with it a lot of traffic noise, according to reports, which in turn has made it hard for some guests to sleep. Additionally, the Valley Metro Rail light railway line also passes nearby, leading to further noise complaints.
negative:
Motel cleanliness in need of improvement.
Reports indicate that the motel is not as clean as guests might expect. Numerous guests have suggested that the whole property is in need of a deep clean, while the motel's housekeeping service doesn't always receive rave reviews.