Positive Reviews
positive:
City Central
Jade is ideally located in a safe area of Santo Domingo. Guests say there are plenty of restaurants, bars and cafes, as well as shopping, only a five-minute walk from the hotel. Most major sights are accessible on foot as well, including Alcazar de Colon. Many guests also found it convenient to have a supermarket right across the street from the hotel. In addition, the airport is only a 25-minute drive away.
positive:
Clean and Comfortable
The accommodations at Jade are simple but satisfying. Most guests thought the rooms had everything necessary for a comfortable stay, including good air conditioning. Guests also noticed that all the rooms appear clean, well decorated, and recently renovated.
positive:
Basic Breakfast
Most guests appreciated the complimentary continental breakfast, which can be served in the room. The offering is quite simple, with fresh juice, coffee, and a light snack like toast, cereal or fresh fruit. Guests say the meal is very light but fresh and tasty. If you’re looking for a more filling breakfast, there are plenty of dining options nearby.
Negative Reviews
negative:
Small Space
According to reviews, some of the rooms and bathrooms are quite small, and the smallest options are probably best suited for one person. In addition, some of the rooms do not have windows.
negative:
Weak Wi-Fi
Several guests complained about the poor Wi-Fi connectivity throughout the hotel. The signal is quite poor to begin with, and is quite easy to lose.
negative:
Street Buzz
Some of the rooms, especially those with balconies, overlook a busy street and can be noisy. If you’re a light sleeper, you may want to ask for a quieter, though possibly windowless room, or bring some earplugs along.