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    Hotel Maya Del Carmen (Playa del Carmen, Mexico)

    Hotel Maya Del Carmen (Playa del Carmen, Mexico)

    About Hotel Maya Del Carmen

    Located just a short walk from the resort town’s incredible beaches, Hotel Maya Del Carmen Hotel offers thoroughly modern accommodation in a lovely thatched property set in beautiful grounds. The rooms are modern, with charming traditional touches, and feature air conditioning, TV, in-room safe and a minibar and microwave so you can prepare your own drinks and snacks. The central feature at Hotel Maya Del Carmen Hotel is undoubtedly its beautiful and tranquil garden courtyard. You’ll find a pool there to take the edge off the tropical heat, and is the place to go when you need to relax and revive. There’s also a gym and massage treatments are available. Breakfast is served in a gorgeous setting overlooking the pool. Guests may use the onsite BBQ facilities to cook up a storm if the wish. One of the loveliest stretches of beach in the area is just 600 yards’ from the hotel, while the ferry terminal for trips to Cozumel is 1.4 mile away.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Parking
    • A/C

    Rating overview

    • LocationGood  7.9 / 10
    • RoomsOkay  6.9 / 10
    • ServiceFair  7.2 / 10

    Positive Reviews

    positive:

    Great location close to the beach

    Guests really seemed to like the location of the hotel, saying that both the beach, and the town's main commercial drag, with all its bars, cafes and other amenities, where both close at hand. They clearly didn't feel they had to travel far to make the most out of their beach vacation.

    positive:

    Exceptionally lovely pool courtyard

    The hotel's courtyard was by far guest's favourite part of the hotel. Many mentioned that it was especially attractive and guests seemed to really enjoy the cool and tranquil atmosphere there.

    positive:

    Reasonable value for money

    The majority of guests felt that they had received reasonable value for money during their stay, saying that they considered their room rate on the low side for an acceptable property in such a convenient location.


    Negative Reviews

    negative:

    Photos a bit misleading

    Several guests brought up this point, saying that they were disappointed which the reality of their rooms, compared with the pictures in the hotel's online marketing materials. Most said that the furniture was a lot older than appeared in the pictures, and that they must have been taken some time back.

    negative:

    Cleaning could be a lot better

    Far too many guests for comfort complained that their rooms were neither clean on arrival nor kept clean during their stay. Several mentioned that this seemed to only add to the problem of cockroaches and bugs that already existed simply because of the tropical conditions.

    negative:

    Uncomfortable beds

    Though of course ideal mattress firmness is very much a matter of personal taste, there were perhaps too many complaints in this case about uncomfortable beds, with most saying that they were too hard.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Parking
    3. Non-smoking rooms
    4. 24-hour reception
    5. Sun umbrellas
    6. Towels at the pool
    7. WiFi in public areas
    8. 24-hour room service
    9. Doctor on site
    10. Car hire
    11. Airport shuttle
    12. Free WiFi (public areas)
    13. Luggage storage
    14. Housekeeping
    15. Free WiFi
    16. Breakfast
    17. Regular disinfection
    18. Hand sanitizer provided
    19. Temperature screening
    20. Safe distance
    21. Response protocol
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Air conditioning
    6. Cosmetic mirror
    7. Satellite TV
    8. Sitting area
    9. Safe
    10. WiFi
    11. Fan
    12. Flatscreen TV
    13. Closet
    Hotel characteristics
    1. LGBTQ+ friendly

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 11:00

    Contact

    Avenida 10 esquina Calle 40,  77710,  Playa del Carmen,  Mexico
    Telephone: +52 9848794400 | Fax: +52 9848794400

    Frequently Asked Questions about Hotel Maya Del Carmen

    • Is there a pool area at Hotel Maya Del Carmen?

      No, Hotel Maya Del Carmen doesn’t offer pool areas.

    • Are pets allowed at Hotel Maya Del Carmen?

      No, Hotel Maya Del Carmen doesn’t allow pets.

    • Is parking available at Hotel Maya Del Carmen?

      Yes, Hotel Maya Del Carmen provides Parking for guests.

    • What time is check-in and check-out at Hotel Maya Del Carmen?

      Check-in at Hotel Maya Del Carmen is available from: . Check-out time is by .

    • Where is Hotel Maya Del Carmen located?

      Hotel Maya Del Carmen is located in Avenida 10 esquina Calle 40, 77710, Playa del Carmen, Mexico.

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