Hotel Matterhorn Tower (Eureka Springs, USA)

Guests have liked the location of this property, as it is close enough to downtown that you can walk there, yet far enough away that you will avoid much of the noise and traffic. This was a positive for guests because Eureka Springs can get pretty chaotic at certain times of the year.

Many guests have been fond of the motel's owners. These owners are always on-site and are said to be very friendly and accommodating. Because of the quality of these owners, guests have always felt completely at home at this property.

A number of guests have said that the continental breakfast that is served at this motel is quite good in quality. Although this meal is simple, it has filled a need for guests in the past and goes beyond what they had expected.

There have been complaints about the carpets in some of the rooms at this property being stained and dirty. Guests didn't feel comfortable with their accommodations because of these carpets, as the state of them made them weary about removing their shoes.

Past guests have reported that this motel as a whole is old and dated. The rooms, in particular, are showing their age and guests believe that a renovation would improve the overall quality of this motel exponentially.

Numerous guests have complained about the mattresses being too hard at this property. This made it a little difficult for these guests to sleep because they struggled to get comfortable on the mattresses.