Positive Reviews
positive:
Lovely lake location
Martin's Château du Lac Hotel is situated on a beautiful site with greenery surrounding the building and a large lake in front. You will be able to take relaxing strolls in the garden or sit outside on a warm day and read a book. If you are looking for a place to unwind from the big city life, this hotel is a great choice for you.
positive:
Friendly staff
The staff at this hotel will make you feel welcome the moment you enter the reception. Their professionalism will ensure you that you are in capable hands, and no matter what you need help with, the staff are always there to go the extra mile for you.
positive:
Peaceful stay
Martin's Château du Lac Hotel is situated away from all the hustle and bustle of the city. You won't find busy street noise anywhere near this hotel, as its beautiful location protects it from unwanted noises. This will give you the best opportunity to get a good nights' rest without any interruptions.
Negative Reviews
negative:
Extra expense for pool and gym
Although this hotel offers luxurious facilities, it will end up costing you a lot extra to use most of them. Many guests have complained that the indoor pool is expensive to use, while the gym does not offer as much equipment as one would expect, yet still holds a heavy charge.
negative:
Renovations needed
A couple guests feel as though this hotel could use an upgrade in terms of decor, style and furniture, some of which are worn in places, suggesting over use. An upgrade in facilities and decor would greatly improve the image of this hotel and increase guest satisfaction rates.
negative:
Small wellness centre
Although most guests enjoyed their stay, the wellness centre featured on-site is disappointingly small and offers little in comparison to other wellness centres.