Positive Reviews
positive:
Impressive swimming pool facility!
Guests are impressed by the pool area because it is huge, extremely clean, and private. There are also a lot of cosy sun beds at the solarium area, and the pool's water is rejuvenating- perfect for relaxing or a refreshing swim.
positive:
Pleasant staffs offer highly satisfactory service
Aside from doing a great job in managing the resort, the staffs are very pleasant since they always ask if they can do anything to make the guests' stay more comfortable. Moreover, the receptionists completed the check-in procedure quickly and made the guests felt at home the moment they entered the hotel.
positive:
Beautiful surroundings with spectacular views
Most of the guests admired the resort's location because it is very tranquil and the surroundings are well-maintained. Guests also noted that they are able to enjoy the views of the greenery and majestic lake waters from the balcony of their rooms.
Negative Reviews
negative:
Extra charge for cleaning
Some guests complained because they were not informed that they had to pay an extra charge for their rooms to be cleaned. However, according to those who tried the service, the fee was just affordable and worth it since their rooms became spotlessly clean.
negative:
Faulty air conditioning units
Guests are a bit bothered since the air conditioners do not work, making the rooms too hot at times. Furthermore, some of the units emit drops of water and strange sounds. Guests don't have to worry much, though, because the staff will efficiently sort things out upon notification.