Hotel MainStay Suites Chicago Schaumburg (Schaumburg, USA)

Guests loved the clean and spacious suites which offer plenty of amenities like a full kitchen, which was very appreciated especially by long-term staying guests.. The beds are described as comfortable. The rooms are well appointed. Guests felt they received a good value for their money.

Many guests liked that restaurants and shops were in the immediate vicinity of the hotel, making it more convenient for them. Being in an upscale neighborhood, guests also liked that the area was quiet and felt safe. Highway 90 is not too far from the hotel, so it was easy for guests to venture into the greater Chicago area.

Guests enjoyed their interactions with staff. Friendly and courteous, the front desk provides excellent service, offers help with directions and is helpful with other requests.

Guests on the ground floor had often noise issues due to guests coming and going. Another complaint is barking dogs, as the hotel also offers pet friendly rooms. You might want to ask at check - in to be booked into a room away from such areas.

While some guests had excellent WiFi speeds others had trouble to connect to the network or keep the connection going. You can use the business center computers as a more reliable way to get on the Internet.

The quality of the complimentary breakfast seems to be dependent on the day. While some reviews were positive, others did not like the food quality or the breakfast area. You might want to give it a try, if it is not to your liking, there are breakfast restaurants not too far from the hotel.