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    Hotel Las Torres Gemelas Acapulco (Acapulco, Mexico)

    Hotel Las Torres Gemelas Acapulco (Acapulco, Mexico)

    About Hotel Las Torres Gemelas Acapulco

    Situated in a fantastic position on a sheltered beach, Las Torres Gemelas offers simple self catering accommodation and a fantastic pool terrace with views out over Acapulco Bay. The rooms have that bright and airy feel typical of the seaside and feature all you’ll need for a great independent holiday, including equipped kitchenettes and private balconies. There’s no doubt that it is the hotel’s pool terrace that is the star of the show. It has simply incredible views out over the bay and is the perfect spot to relax and enjoy the good life. The hotel’s three restaurants and a nightclub ensure that guests are well catered for, and needn’t search far and wide for these amenities.. The beach is of course the main attraction, and right out front. Those looking to get out onto the water should head to Acapulco Marina, where boat trips out into the bay can be arranged. It is 4.5 miles from Las Torres Gemelas.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Gym

    Rating overview

    • LocationVery good  8.0 / 10
    • RoomsOkay  6.3 / 10
    • ServiceOkay  6.5 / 10

    Positive Reviews

    positive:

    Incredible views out over the bay

    This was perhaps what guests most enjoyed when staying at the property. They described the views, from both their room and many of the hotel's public areas as being simply sublime, leaving them in little doubt as to exactly where they were.

    positive:

    Nice pool

    Guests definitely enjoyed using the pool. Not simply for the purposes of taking a dip or laying out in the sun, but also for the great views the terrace afforded over Acapulco Bay.

    positive:

    No positive reviews

    So far, no recent positive opinion has been expressed by guests about this hotel.


    Negative Reviews

    negative:

    Very poor customer service

    An incredible number of guests reported being unhappy with the level of service they received from the staff. The general feeling was that they were simply uninterested in listening to their guests or correcting any of the issues raised with them. Guests found the indifference, and sometimes even rudeness, to be very off-putting.

    negative:

    In desperate need of full renovation

    It wasn't simply that guests found the décor at the hotel to be old fashioned, which they did, but that the entire property had not been properly maintained for many, many years, leading to strange ad-hoc solutions to try to patch up problems here and there. Guests were unanimous in saying that the hotel was in desperate need of a full and complete renovation.

    negative:

    Not enough lifts

    Many guests commented that they had to wait forever for a lift to come. It was clear to them that the hotel simply did not have enough installed for the number of guests accommodated.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Gym
    3. Parking
    4. Terrace
    5. PC with internet
    6. Restaurant
    7. 24-hour reception
    8. On-site boutique shopping
    9. Snack bar
    10. Beach
    11. Sun umbrellas
    12. Deck chairs
    13. Free WiFi (public areas)
    14. Valet parking
    15. Pool
    16. Free WiFi
    17. Breakfast
    18. Entire house / apartment
    19. Kids' pool
    20. Hand sanitizer provided
    21. Response protocol
    22. New safety protocols
    Room amenities
    1. Balcony
    2. Openable windows
    3. Television
    4. Air conditioning
    5. Sitting area
    6. Safe
    7. Cable TV
    8. WiFi
    9. Free WiFi (rooms)
    10. Dining Area
    Theme / Type
    1. Convention hotel
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Av. Costera Miguel Alemán 93,  39690,  Acapulco,  Mexico
    Telephone: +52(744)4350330 | Fax: +52(744)4849995

    Frequently Asked Questions about Hotel Las Torres Gemelas Acapulco

    • Is there a pool area at Hotel Las Torres Gemelas Acapulco?

      Yes, Hotel Las Torres Gemelas Acapulco offers 1 pool area.

    • Are pets allowed at Hotel Las Torres Gemelas Acapulco?

      No, Hotel Las Torres Gemelas Acapulco doesn’t allow pets.

    • Is parking available at Hotel Las Torres Gemelas Acapulco?

      Yes, Hotel Las Torres Gemelas Acapulco provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hotel Las Torres Gemelas Acapulco?

      Check-in at Hotel Las Torres Gemelas Acapulco is available from: . Check-out time is by .

    • Where is Hotel Las Torres Gemelas Acapulco located?

      Hotel Las Torres Gemelas Acapulco is located in Av. Costera Miguel Alemán 93, 39690, Acapulco, Mexico.

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