Positive Reviews
positive:
Impeccable customer service
As fantastic as other aspects of the hotel were said to be, reading through the reviews one gets the immediate impression that it was the staff and the level of service they offered that most impressed guests. Too often to mention guests used words like “impeccable” and “faultless' to describe the service they received. It wasn't just that the staff got the big things right, but that a near obsessive attention to detail was apparent, which is perhaps the most reliable indicator that this is a true luxury property.
positive:
Absolutely immaculate condition throughout
Guest after guest mentioned how well the property was kept in terms of maintenance and cleanliness. It wasn't merely that the resort achieved “good marks” in this department, but for most guests they received a perfect score, with no guests able to find any shortcomings in this area.
positive:
The best hotel stay ever
While this may not be a very concrete positive feature about the hotel, it may nonetheless most accurately indicate what guests thought about the property. Going through the reviews, one loses track of the number of guests who stated, in effect, that this hotel was by far the best hotel they had ever stayed at in their life. Since this includes guests who were clearly very well travelled, this certainly was no lightweight endorsement.