Positive Reviews
positive:
Amenities are newly refurbished and improved
The rooms have been refurbished to suit your taste. If you have been a regular guest, you can notice that most of the furnishings have been upgraded. The carpets look new. Even the common areas have new decoration.
positive:
Tranquil and strategic location
Despite the hotel's proximity to the highway, the environment is quiet at night. The walls seem thick enough because there is not much noise from the other rooms or corridors. In addition, the management imposes policies properly so the pets cannot distur
positive:
Outstanding service offered by the staff
La Quinta Inn Denver Golden's staff has the initiative to ask about your needs or requests before you tell them. The employees are very polite and smile or greet you each time you see them. The treatment you get here is definitely above average.
Negative Reviews
negative:
Issues with the beds
Some say that the beds are a bit firm and lumpy. Other say that the bed covers are not enough to provide optimum comfort. If you agree with these statements, you can ask the staff for extra comforters. Moreover, the beds do not produce squeaky sounds so t
negative:
Supply of hot water is unstable
Sometimes, there is no hot water for two to four days. However, the lukewarm water works just fine. Moreover, the members of the staff do their best to fix things quickly.
negative:
Delays and conflicts at the front desk may happen
Guests had to wait for 20 to 30 minutes during check-in. The staff at the front desk sometimes has difficulties in confirming reservations. There were also times when the credit card is charged for more. Thus, you are advised to double-check your bill bef