Hotel La Quinta by Wyndham Lebanon (Lebanon, USA)

While the hotel is some way out of Nashville, the target destination for many guests, they clearly liked being so close to the interstate. They found they could easily access the I-40 and be on their way to Nashville, or elsewhere, in no time at all.

While there were one or two noticeable exceptions, the vast majority of guests found their rooms to be simply spotless on check-in. Ongoing housekeeping was also said to be decent, giving even guests who had very high standards confidence that they were in a clean environment.

Again and again guests would mention just how wonderful the hotel's staff were. Guests were made to feel very welcome, even if arriving in the dead of night, and they said that the reception staff had a good service oriented attitude that was a major benefit when working on the front lines in a hotel.

While this La Quinta offers more breakfast options than is standard for the group, on the whole guests were still disappointed. Complaints ran from the fact that the food was considered too processed to the breakfast room being too small to seat all the guests trying to find one.

While not mentioned often, it was reported that the toilets are very close to the ground. It was felt this made them awkward to use, even for fully able-bodied people.

While a rare complaint for a La Quinta branded property, a large number of guests reported problems with the Wi-Fi. It wasn't so much that the speed was slow, but rather that the system was unreliable, with guests being unable to get a connection at times.