Hotel Knights Inn Gretna New Orleans West Bank (New Orleans, USA)

Guests staying at the Quality Inn & Suites in Gretna, New Orleans are happy with the close proximity of the hotel to the city center, shopping, restaurants and bars, besides the downtown. Some guests traveling from Miami to Vancouver say that they were delighted to find this hotel en route to rest.

Guests say that for the money, price and location, the hotel scores high points especially for tourists. The staff are also very friendly and many guests appreciated the help they got for their printing needs from the staff. They also like that staff call and ask if they are happy with their rooms, once the guests are checked in.

The rooms in the higher floors are recommended by guests for the lovely courtyard views and other rooms for the great pool views. Several guests mention that they find the beds in the rooms comfortable and excellent, and the presence of a fridge and microwave very handy.

Several guests say that the hotel is dated and does not merit a three star rating. Rooms are smelly and bugs are prevalent. Some rooms did not have bulbs in any of the lamps. Sheets are not clean and many guests say that the housekeeping staff never came to clean their rooms.

Many guests complain about the bathrooms of the hotel. They are badly maintained with plumbing issues. Flush in the toilets would not work and the knob on the tub broke when water was running with full force. There is black mold present as well.

Guests feel that the breakfast should have more options to choose from. Also the coffee supply runs out way before all the guests are served.