Hotel Indigo New Orleans - French Quarter, an IHG Hotel (New Orleans, USA)

Despite being located just one block from Canal Street and the French Quarter, guests report that Royal St. Charles Hotel makes for a peaceful stopping place. According to reports, the hotel is quiet and doesn't suffer from too much party noise. Meanwhile, guests praise the hotel for being walking distance from many of the Crescent City's famed landmarks.

The St. Charles Streetcar Line stops right outside the front door of the hotel, a detail that guests are quick to praise. Using the streetcar, travelers can visit uptown New Orleans and the Garden District, amongst other destinations. Guests report that day passes for the streetcar are very reasonably priced.

Guests report receiving a high standard of customer service from the hotel's employees. From front desk staff and bellhops to maintenance men and housekeepers, guests report that employees are friendly, helpful, and knowledgeable.

Some guests staying at Royal St. Charles Hotel describe hotel rooms as being on the small side. Reports suggest that in-room storage space is limited, which means some guests are forced to live out of their suitcase.

A number of guests express disappointment at the hotel's parking situation. Both valet and self-parking are available, although neither is on-site. Some guests report that finding the off-site parking lot can be difficult, while others complain on high parking costs.

According to reports, the hotel charges a number of additional fees that can bump up the cost of a stay. Guests report having to pay for Wi-Fi, parking, and a resort fee, on top of taxes and accommodation charges.