Positive Reviews
positive:
Welcoming staff.
Guests praise the warm welcome and attentive service they receive from the owners of Central, who seem to do everything they can to make sure you make the most of your stay in Carcassonne. It's the kind of genuine service with a smile which will make you
positive:
Great location.
The location of Central lives up to its name, and guests are very happy with this hotel's position. If you're coming by train, it's just a five-minute walk from the station, while the medieval city is also easily accessible. If you're driving, guests say
positive:
Comfy and clean.
You should get a good night's sleep at this hotel, since most guests say that the beds are very comfortable. Plus, rooms seem to be well cleaned each day, so you should enjoy an all-round pleasant environment where you can relax.
Negative Reviews
negative:
Rooms need refurbishing.
Some guests aren't impressed with the décor of the rooms, saying that it looks a bit cheap and needs updating. You might find that some of the items of furniture are showing signs of wear and tear, or that a fresh coat of paint is needed on the
negative:
Uninspiring breakfast.
Breakfast costs extra at Central, and many guests say that it isn't worth it. You'll be served basic continental fare, which might be fine if it were free, but you could enjoy a better breakfast elsewhere for the same amount of money.
negative:
Temperamental air conditioning.
The air conditioning seems to be pretty temperamental at this hotel, with some guests finding that it only worked inefficiently, or not at all. Particularly if you're visiting in the heat of an Aude summer, this can make the temperatures inside the rooms