About Hyatt Regency Houston Galleria
A four-star hotel situated in the Uptown business district, the Hyatt Regency Houston Galleria offers easy access to Memorial Park and shopping at the Galleria. Amenities available to guests include a 24-hour business and fitness centres, concierge services, and an outdoor pool.
Rooms feature climate control, floor-to-ceiling windows, and walk-in rain showers. Additional conveniences include 55” HDTVs, free Wi-Fi, and a turndown service. Regency club rooms and executive suites are also available.
Facilities at the Hyatt Regency Houston Galleria include meeting and conference space, porter services, dry cleaning and laundry, express check-in, and paid valet parking. An area shuttle service is available for a fee.
On-site dining and drinks come courtesy of the Urban Star Restaurant and Bar. Plus, guests can enjoy grab and go options from the Urban Star Market. The Regency Club Lounge is available to select guests.
This hotel is within a 20-minute drive of Houston Zoo, the Toyota Center, and the NRG Stadium.
Positive Reviews
positive:
Sincere Staff
Reviewers are wowed by the level of hospitality shown them during their stay. Even guests accustomed to the brand acknowledge the lengths gone to by personnel who take a vested interest in the individual. Approachable staff also provide valuable tips for getting the most out of the area.
positive:
Magnificent Mall
For many visitors, the Galleria Mall situated opposite is a bona fide reason to return. The enormous complex is easily accessed on foot and houses a mind-boggling array of shopping, eating and entertainment options. Those laden with shopping bags love the short stroll back to their accommodations.
positive:
First-Class Facilities
An array of fabulous facilities for all the family awaits. The small but rarely over-subscribed pool is a huge hit with kids, while a state-of-the-art gym delights those maintaining a fitness regime. The in-lobby coffee shop is a big plus for those who love a daily caffeine hit.
Negative Reviews
negative:
Pricey Parking
Guests arriving by car are often taken aback by the cost of parking. Self-parking isn't an option, so the valet is your only choice. The third-party-owned garage charges what many consider an extortionate rate—enough for some patrons who have otherwise excellent stays to vow not to return.
negative:
Basic Bedrooms
While the majority of visitors are happy with their accommodations, some find guestrooms lacking. Reviewers have been disappointed to check into rooms without a hotel guide, room-service menu, wine glasses, bottle openers and drinks-making facilities, while others bemoan the lack of a desk from which to work.
negative:
Housekeeping Headaches
Occasionally, visitors demand more from the usually meticulous housekeepers. Dusty surfaces and dirty bathrooms have disappointed some travellers arriving with higher expectations. At busy times, guests have struggled to locate a housekeeper to attend their room and provide new towels and toiletries.