Hotel Hyatt Regency - Greenville (Greenville, USA)

First-time and return guests both really like that the hotel is right in the middle of downtown Greenville. Location is certainly a factor for staying here with many saying that the property is well situated with great restaurants and nightlife within walking distance.

Southern hospitality seems to be instilled in the employees of this hotel. People have commented that everyone is so accommodating and that they go out of their way to help guests. Others have noticed their attentiveness and stellar service from the bartenders to the restaurant servers, housekeeping and the rest of the crew.

Animal lovers appreciate that this hotel is super pet-friendly and welcomes their four-legged friends. Travelers have mentioned that the pet-friendliness of the hotel is the primary reason they chose to stay here.

The acoustics of the hotel apparently annoys guests who are sensitive to noise. From hearing other people down the hall to someone using their blow dryer next door and the ice maker, the noise bothers people who are trying to get some sleep. Also, the air-conditioning in some of the rooms is also loud.

Guests have mentioned that they have encountered some maintenance issues from problematic air-conditioning to inconsistent water temperature when staying here.

Housekeeping may have fallen short when tidying the rooms on occasion. Guests have noticed half-empty toiletries, film on the glasses and residue on the mirror and were not pleased. Other guests have found that it took hours for staff to pick up trays of half-eaten food from room service left outside in the hallways, which they thought was an eyesore to see.