Hotel Homewood Suites by Hilton Omaha - Downtown (Omaha, USA)

Guests often describe the hotel's location in the northwest end of downtown Omaha as very convenient, with TD Ameritrade Park close by and a free shuttle service with a four mile radius, which takes in many of the downtown area attractions, including the Old Market area. Drivers appreciate the free parking.

Guests generally describe the rooms to be spotlessly clean and spacious, with comfortable furnishings and nicely equipped kitchens. Families and groups love the suite layout for the added space and privacy. Many travelers comment on the nicely maintained indoor pool and fitness area as well.

The complimentary breakfast buffet gets many positive reviews, with guests often noting that there are plenty of hot and cold options and that the cheerful wait staff work diligently to keep supply in step with demand. Guests also enjoy the light dinner on offer Monday through Thursday. The front desk and housekeeping staff also receive high praise for their friendly, helpful, and professional service.

A few guests had trouble sleeping due to the street noise, noting that motorcycles and heavy trucks pass by frequently. Others found the air conditioning too loud for a great night's sleep.

Though most guests report a good night's sleep, some find the mattresses too soft for comfort. A few guests also found the rooms too small or dark.

Though reviews of the staff are generally positive, a few guests have had negative experiences. Some found their issues were not resolved effectively by the front desk team, while others found room for improvement in housekeeping.