Positive Reviews
positive:
The fun of an on-site waterpark
Guests who have stayed at this hotel, particularly those with children, have enjoyed the fact that a water park is situated on-site which includes a leisure pool, oversized hot tub, splash pad and a three-story water slide. An indoor pool is also featured on-site which has been enjoyed by guests.
positive:
Hotel provides a shuttle service
This hotel is conveniently located close to a number of places of interest. To add to the convenience, this hotel offers its guests a complimentary shuttle service to and from the airport as well as local, nearby places.
positive:
All-round excellent service
Many reviews have commended staff for a wonderful performance in the service department. Guests are made to feel valued and welcomed and any issue that arises is taken care of promptly by the staff. The front desk staff are friendly and efficient and this has been made special note of in several positive reviews.
Negative Reviews
negative:
Loud rattling sounds in the air-conditioning unit
Guests have been pleased to learn that each room is fitted with individually controlled air-conditioning. However, reviews have made mention of these units being a nuisance during the night for making a rattling noise when switched on.
negative:
The on-site water park can attract a rowdy bunch
Some reviews have indicated that although the on-site water park is a great feature, it does result in a number of young children running around the hotel with wet feet making a noise. This is a natural result of having an on-site water park but has still come up in a number of reviews.
negative:
The on-site restaurant needs some improvement
Guests have been pleased that this hotel offers an on-site restaurant. Some reviews, however, have suggested that guests would be better off finding an alternative place to enjoy a meal as this restaurant does not offer service or food as good as what can be found at other, off-site restaurants.