Hotel Homewood Suites by Hilton New Orleans (New Orleans, USA)

Many guests rave about the hotel's location; Bourbon Street is within a ten-minute walk, an ideal distance for guests who to check out the French Quarter but prefer a quieter atmosphere at night. The Convention Center, Harrah's Casino, Superdome, and the Audubon Aquarium of the Americas are also within a comfortable stroll. The cruise terminal is nearby, and the airport is only 20 minutes away.

Guests frequently describe the rooms as very clean and spacious, with comfortable beds and well functional kitchens. Some rooms also feature a balcony with a fine view of the city. Families and groups particularly love the added space and privacy of the two-bedroom suites.

The reception and concierge staff have received many positive reviews. Guests often comment that the staff is friendly, efficient, and ready to share their knowledge of the city with new visitors. The valets have also received kudos for prompt, professional service.

Several guests have reported noisy or else ineffective air conditioning, resulting in a poor night's sleep. Some also report a damp or "musty" odor.

The reviews for the breakfast buffet are fairly mixed, with some guests disappointed in the food quality, variety, or presentation. Some have also had disappointing experiences at the front desk, noting an indifferent or even impolite response to their housekeeping or billing issues.

Several guests have found the heated pool too chilly, even for kids who are usually determined to swim. Some also found the hot tub only lukewarm, or, worse luck, had trouble with the aging plumbing in their guest room.