Positive Reviews
positive:
The suites are clean and comfortable
Clean, spacious guest rooms, comfortable beds and soft linens make for a really great experience. And with lots of amenities, a sitting area and fully-equipped kitchen, you can really stretch out, relax and make yourself at home.
positive:
The staff is great
A warm, helpful, multilingual staff welcomes you at check-in and is there for the duration of your stay. They are happy to accommodate most any request and they can point you in the direction of places to eat and the most popular local attractions.
positive:
Pets are welcome
It's great that Homewood Suites by Hilton Chicago-Schaumberg welcomes pets, especially for those who like to travel with their favorite four-legged friends. Fees and restrictions may apply to this amenity.
Negative Reviews
negative:
There are smoking rooms here
Homewood Suites by Hilton Chicago-Schaumberg offers both non-smoking and smoking rooms. This is quite evident, because when you step over the threshold of a room that has housed smokers in the past, the acrid, stale smell of second-hand smoke is hard to miss. If this is a problem for you, be sure to state your preference for a non-smoking room upon booking, and then again at check-in.
negative:
The walls are thin
The walls at this hotel are thin which may result in bleed-through noise from your neighbors beside and above you. So if you are looking for a quiet stay, be sure to ask for a corner room on a high floor, far from the madding crowd.
negative:
Some rooms are far from the front desk
This hotel is housed in several buildings and therefore, many guest rooms are a bit of a hike from the front desk. If you are traveling with a lot of luggage, have trouble with walking long distances or have small children in tow, be sure to request a room that's close to the front of the hotel.